Frequently Asked Questions


Who are we?

Occupational and Physiotherapists who specialise in treating Hand and Upper Limb conditions. We provide evidence based rehabilitation, splinting and wound care and play an extensive role in educating patients regarding their conditions. We provide regular reports to referring Doctors to keep you informed about the progress of the patient. 

Which conditions can we treat?

  • Acute hand and upper limb traumatic injuries
  • Elbow, wrist and hand fractures
  • Finger fractures, dislocations and sprains
  • DeQuervain’s Tenosynovitis
  • Carpal tunnel syndrome
  • Cubital tunnel syndrome
  • Tennis Elbow/Golfer’s elbow
  • Burns
  • Osteoarthritis and Rheumatoid Arthritis
  • Trigger finger/thumb
  • CRPS (Complex Regional Pain Syndrome)
  • Overuse injuries
  • Boutonniere and Swan-neck deformities
  • Mallet finger injuries
  • Tendon and nerve repairs
  • Ligament injuries and repairs
  • Nerve palsies and parasthesias
  • Amputations and formalisations
  • Nail-bed repairs
  • Skin grafts
  • Joint fusions and replacements
  • Dupuytren’s disease (post operatively)

Who can be referred?

Patients using a GPMP/EPC plan

Privately funded patients

Patients funded by workers compensation or third party insurers (e.g. Allianz, CGU)

Patients funded by the Department of Veteran’s Affairs (DVA)

Patients who are funded by the NDIS and are willing to pay for therapy privately and later submit their invoices to the NDIS for reimbursement (unfortunately we are unable to directly bill the NDIS at this time)

What should patients expect? 

Patients will have a 45 minute consultation with a Hand Therapy practitioner (Physiotherapist or Occupational Therapist). 

How much will it cost?

An Initial consultation is $100. A Follow up consultation is $90. Any splints/braces or other products are charged separately. 

For patients funded by DVA and workers compensation, there is no out of pocket cost, as long as the patient is able to provide a current DVA claim number and D904/referral or Workers Compensation insurance claim number. 

For patients using an EPC plan, full payment is required at the time of consultation (at a discounted rate of $90 for initial and $80 for follow up appointments). Patients will need their EPC/GPMP plan, their medicare care and an eftpos card to allow us to arrange a direct Medicare reimbursement of $53.80. Patients are left with a $36.20 out of pocket cost for an initial consultation and $26.20 for follow up consultations. 

Patients who have Private Health Fund coverage may receive a rebate on the cost of their consultation depending upon their individual coverage. We have HICAPS available on site. 

Where are we?